They have engaged employees. Why is engagement so important? Gallup has done several studies that analyze the importance of employee engagement, and they've found a positive correlation between engagement and employee performance. Here are some of the results that Gallup found:
Overlooking employee engagement is a mistake that many companies make. If you want your employees to be engaged, you need to start off by having a solid culture. You can create a positive culture by treating your employees like stakeholders. It's important to emphasize the importance of their roles and how they contribute to the success of the business, provide them with clear expectations, providing them with the proper tools to succeed, and cultivating a strong sense of value and teamwork among employees.
Companies with engaged employees tend to have better retention rates, and this is because their employees enjoy their jobs and are happy with their position. They appreciate the culture that they have at work and feel like they have the opportunity to be successful.
Don't underestimate the power of communication between management and employees. Recognition tends to be overlooked, and this lowers engagement among employees. It's important to have a culture that fosters open communication, this type of environment is conducive to success.
When employees receive praise, it releases dopamine. People are more motivated to work their hardest and to put forth their best efforts when they receive recognition. High levels of dopamine encourage people to work even harder so that they can receive more praise.
An ideal time to communicate those values to your employees is during the onboarding period. This is when you're going to be providing your initial training for your employees, you have to give them the tools to succeed. We know that no one gets better without training, so it's important to have regular training sessions for your employees so that they can improve upon their skill set.
A great way to train your employees is to use visuals. Visuals are processed 60,000 times faster compared to text, and 90% of the information transmitted to our brains is visual. Providing training for your employees empowers them and gives them the confidence that they need to be successful at their jobs.
It's also important to communicate your core values to your employees. It's not enough to just explain what they are, you actually have to put them into action. Practice what you preach. You need to stress the importance of your core values to your employees, and you should make sure that management is able to effectively communicate this.
When you clearly outline the values of your business, you can also explain how certain employee behaviors tie into those values. Management needs to express their passion for the business and inspire other employees. From the very first day of training, it's imperative that the mission and vision of the business are communicated with employees along with explaining how their roles have an impact on the success of the company.
These 3 tips can help you increase engagement among your employees. When your employees are engaged, you'll start to see an increase in their performance. This leads to better customer service being provided which leads to more customers walking through the door. More customers results in more profits, and this positively impacts your bottom line.