Hoptix gives Restaurants behavioral trends to build high efficiency teams and 5 star experiences   

Use the world's first A.I. and video analytics system designed for data-driven coaching to engage your team, retain customers, recover declining margins, and deliver on your brand promise!

play video

HOW VIDEO DATA AND ANALYTICS
INCREASE REVENUE AND HAPPINESS :)

your restaurant or bar
video footage with smart analytics

HOPTIX720 EXTRACTS
VIDEO DATA ABOUT YOUR CUSTOMER SERVICE QUALITY AND SPEED

HOPTIX720 TRANSLATES THIS DATA INTO
visual analytic reports

CUSTOMER COUNTING ANALYTIC

Finally possess accurate total traffic counts, including diners, bar patrons, and walk outs by simply counting EVERY CUSTOMER that walks in and out

feature 3/13

speed & quality monitoring

Reports delivered for your most important speeds/quality of service. Specific dates, times, averages with supporting videos. Quickly reference and train your staff

feature 4/13

POS ALERTS W/VIDEO LINK

Save time correlating POS data with video, and identify process and behavioral training opportunities by quickly tying visual to transactional data

how video data and analytics
increase revenue and happiness :)

your restaurant or bar
video footage and analytics

HOPTIX720 EXTRACTS
video data about your customer service quality and speed

HOPTIX720 TRANSLATES THIS DATA INTO
visual analytic reports

see all features

FROM RESTAURANT/BAR OWNER TO
THE BEST COACH YOUR HAPPY AND EFFICIENT STAFF CAN HAVE

Now you are running your business the smart way, so go and review the analytics report and video footage with your team and celebrate because your customers look so happy on camera and on top of that your revenues reached a record, good job!...... Not there yet? then keep reading or schedule a call >>

What if there was a way to dramatically increase the amount of useful information about your business and your staff performance, all in just a few hours each week? Even better what if you were able to quickly retrieve and analyze data at any time, from anywhere in the world, and use that data to improve the profitability of your business.

How do your speeds of service compare
TO THE BEST IN THE BUSINESS

Select your 4 most important services that impact your customer service levels, fill in the average time your team takes, and we'll tell you where you fall in the industry
Select your 4 most important services that impact your customer service levels, fill in the average time your team takes, and we'll tell you where you fall in the industry
start

Time to greet customer at door 

Time to acknowledge customer at bar 

Time for server to get to table after host seats 

Time for hot plate to get off pass

Time for table to get drinks after they sit

Time for table to be turned over

Time to greet customer at door 

your time
none
best practices
< 15 sec
average
15 - 60 sec
to improve
> 1 min

Time to acknowledge customer at bar 

your time
none
best practices
< 15 sec
average
15 - 60 sec
to improve
> 1 min

Time for server to get to table after host seats 

your time
none
best practices
< 1 min
average
1 - 3 min
to improve
> 3 min

Time for hot plate to get off pass

your time
none
best practices
< 30 sec
average
30 sec - 2 min
to improve
> 2 min

Time for table to get drinks after they sit

your time
none
best practices
< 5 min
average
5 - 10 min
to improve
> 10 min

Time for table to be turned over

your time
none
best practices
< 2 min
average
2 - 6 min
to improve
> 6 min
your business can always improve!
schedule a call
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HERE IS WHY
AND WHAT YOUR LIFE WILL BE LIKE WITH HOPTIX720

“Customer Experience will overtake price and product as the key brand differentiator by the year 2020.” (CompTIA)

video data
and analytics

Make smarter decisions based on Facts versus Feelings

10x
faster
than your
manager

With Hoptix720 your managers will find the right information 10 times faster to improve your restaurant or bar.

Video is the #1 coaching and engagement tool as visuals improve training comprehension by close to 400% 

Your staff will process information 60,000 times faster than just verbal learning which will cut your training time in half.

more stats

happier staff
more productivity

If millennials are engaged they will provide a better service

22%
increase
employee
productivity

Employee productivity increases by 22% and customer service  increases by 41% when your staff is highly engaged. (Harvard Business Review)

81% of millenials say they’re motivated to work harder when appreciation is shown for their work on a weekly basis. (Glassdoor)

62% of Millennials and GenX say that professional development contributes to their job satisfaction. (CompTIA)

more stats

HAPPIER CUSTOMERS
ARE MORE LOYAL

Customers come back and tell others when they are happy

86%
of
customers
paying more

86% of customers will pay more for better customer service. (Amex)

It can be up to 7X more expensive to gain a new customer than it is to keep an existing one. (Groovv)

96% of unhappy customers will not complain and 91% of those will never return.

Don’t fall behind....By 2019 50% of companies will be implementing a formal business model focused on customer service. (Gartner)

more stats

HAPPIER OWNER
WITH MORE PROFIT

Now you have more free time and a growing business

95%
increase
in
profits

Just a 5% increase in customer retention can increase your profits by 95% 
(Bain and Co)

Turnover lowers by 25% with engaged staff.

Hoptix720 hand delivers never-before-seen speeds and quality of service analytics, with supporting video, to elevate your employee engagement, customer service and profits!

more stats
CAN YOU AFFORD NOT TO USE HOPTIX720?
see if i qualify

CASE STUDIES AND TESTIMONIALS OF
HAPPY RESTAURANT AND BAR OWNERS

Mark Goldberg - Dairy Queen Franchise Owner
Rochester, NY


I was looking for the next competitive edge that Hoptix provides, and it enables us to become better...this is a proactive approach for restaurants.


Massimo owns Lemoncello and Sambuca Restaurant & Bar in East Rochester, NY.

He ran his restaurants as smart as he thought he could but didn't realize he lost thousands of dollars every month from customer service and retention issues, labor costs and engagement, and waste.

Total losses hit over $100,000.

After joining Hoptix720, Massimo saw a drastic increase in employee engagement, productivity, and customer satisfaction. And all that money he was losing? He stopped losing it. Now he has another location and incredible work-life balance.

Now he has increased his overall HEALTH:  30% increase in bottom line, 20% more time for his family and his own interests,  and 100% happier mindset.

"As a restaurant owner, we suffer from razor thin profit margins. But this system pays for itself with the time savings, improvements in staff productivity and ongoing positive reinforcement..."
Andy - The Berkshire, the Pig and the Sprout - Denver, Colorado
"When running a restaurant business, there's a million things against you. We wanted to utilize technology to be better than we were yesterday and be one step ahead of our competitors..."
Josh - Branca, Char, Hattie's, Bitter Honey, The Revelry - Rochester, NY.
"Hoptix 720 is more than just a security and surveillance system. It's a business improvement system that has enabled us to manage the restaurant from anywhere..."
Jodi - The Cub Room - Rochester, NY
"With hoptix720, we’ve seen a 25% increase in employee productivity across the board and 3% increase to our bottom line. With 57 locations that’s impactful. Also we’ve uncovered and solved areas that improved our overall hospitality to the customers, the quality of our food, and also our food safety and cleanliness."
Rick C. - Wendy's (Fox Corp.)

When you want to improve or implement strategies, video data and statistical analysis makes it’s pretty easy to….become more consistent to deliver that top-quality guest experience.


Ralph DiTucci
National Hospitality Consultant

Frequently
Asked
Questions

WHAT AM I BUYING?

Your Hoptix720 system gives you tools to build a better business. Specifically, you get a custom-designed hardware package installed in your restaurant, as well as access to software that converts that video data into actionable insights.

HOW DOES IT WORK?

Our team installs a state of the art, customer video system and software in your restaurant. Then we train you on our easy-to-use software platform to observe and analyze the data we provide to you that is critical to your business.

WHAT'S MY INVESTMENT?

Choose the package that's right for you and pay each month. Discounts are available if you pay annually, and there's a small startup cost to get the system installed and setup. See pricing >>

what if i need help?

Simply contact our customer service team when you need help.  We'll either have the problem fixed or a service call scheduled within 60 minutes.  (During normal business hours M-F 8:30 to 4:30).

I WANT MORE INSIGHTS. WHAT DO YOU HAVE?

Get business coaching from our experienced executive team. Their insights and expertise will give you a competitive advantage, allowing you to increase revenue and reclaim your time.

CAN I USE HOPTIX FOR SECURITY too?

Of course. We'll simply add some high res cameras to record trouble areas of safety and theft.  You may be able to use some of your existing cameras too if you'd like.

What
we believe

We believe hospitality owners make this world a better place by providing an often desired Human Xperience (HX).

When they have better information they can coach their employees to perform at a higher level. Employee improvement results in a better experience not only for themselves, but also the customers and owners.

Shortly thereafter, their local community sees the impact made by a thriving operator who has minimized unemployment and also fostered community members with life skills that will fill the streets for years to come.

OUR BELIEF IN THIS INDUSTRY DRIVES US TO DELIVER EXCELLENCE IN VIDEO ANALYTICS INTEGRATION.
JOIN US.