Hoptix takes video data and turns it into a scorecard for employee performance. Instead of wondering what to do with what you see, Hoptix eliminates the confusion and gives your managers tactical ways for people to improve. In other words, you now quantify a better experience for your team and your guests.
And before you know it, your bottom line grows.
We come to your location and install our system.
Your leaders learn exactly what to do in less than 3 hours so they skyrocket their effectiveness.
With our system installed, we give you actionable insights each week. Watch your people and profits grow.
We track What creates a better experience, like seeing a 20X increase in drive-thru acknowledgement
We track How to improve your team, like creating a 100% increase in upsells
We track Why you aren’t selling more, like getting real data on why your guests spend more
We track Who is winning and who can grow, so your team always has a clear path to greater success
Rebecca,
Manager
“DQ is family-friendly, and with Hoptix we can now deliver on this promise.
My team is more aware of what they are doing because of Hoptix.”
Brittany,
Manager
“With Hoptix, we now have a method and process to create a better customer experience.”
Jason,
Manager
“It is exciting and motivating to see our store scores go up each week.”
This Agreement shall commence on the Effective Date and shall continue for a comfort guarantee period of ninety (90) days (“Comfort Guarantee Period”). Customer shall utilize the Comfort Guarantee Period to evaluate the effect and results of the Hardware, Services and Software. During the Comfort Guarantee Period, the Agreement may be terminated by Customer for “Good Cause” (as defined below), if, and only if, Customer provides timely written notice to the Provider stating the basis for such “Good Cause,” including the nature and character of any alleged deficiencies, and provides Provider a minimum of twenty (20) business days to audit Customer’s use of the Hardware, Services and Software and address the deficiencies identified in writing by Customer. Customer agrees to cooperate with such audit and provide reasonable assistance and access to materials and Location(s) reasonably necessary to conduct such audit. For purposes of this Section, “Good Cause” shall mean that: (a) Customer has actively used the Hardware, Services and Software in accordance with Provider’s instructions for a minimum of seventy-five (75) calendar days, as determined by Provider in its sole discretion; and (ii) Customer experienced no performance and behavioral improvements relating to its staff/employees during such period at the Location(s), as determined by Provider in its sole discretion. If Customer terminates this Agreement for Good Cause during the Comfort Guarantee Period, Customer remains obligated to pay Provider: (i) the “Initial Payment” (as defined below); and (ii) a pro rata share of any and all Hardware as a Service Investment payments, Service Fees and Service Payments up to and including the date of the termination.
